Scope
This refund policy applies to all paid products and services offered on our social networking platform.
Right of Withdrawal
The statutory right of withdrawal of 14 days generally applies. However, for digital content, this right expires once the service has begun with your explicit consent before the end of the withdrawal period.
Exclusion of Refunds
Refunds are excluded for the following services:
Virtual goods (e.g., in-app purchases, digital gifts)
Advertising and ad bookings
Premium memberships and other premium services
These services are exempt from the right of withdrawal as they are delivered immediately and irrevocably.
Refunds in Exceptional Cases
Refunds may only be granted in justified exceptional cases, such as unresolved technical issues. Please contact our support team at: [Support Email].
No Refunds For
Non-use or expiration of purchased services
Short-term maintenance or downtime
Account suspensions due to violations of our terms of service
Changes to This Policy
We reserve the right to modify this refund policy. The current version is always available on our platform.
